Across the UK, NHS trusts are implementing new collaborative technologies which are helping clinical staff to easily access and update information needed about patients, so that they can help provide the highest standards of care, whilst meeting stricter targets and cuts in budgets.
Interactive whiteboards, touch panel displays and collaboration technologies are providing a much needed solution to improve efficiency in hospital wards, whilst MDT meetings and training sessions are much more effective and collaborative, providing doctors, nurses, clinicians, hospital management and other healthcare professionals vital assistance in diagnosing, treating and caring for patients. Hospital and medical staff may also recognise interactive whiteboards under more familiar names such as surgery boards, bed management whiteboards, patient dashboards and electronic tracking boards, to name a few.
For wards, touch screen displays enable fast access of digital information, which can be viewed, discussed, modified and saved in real time. The recording of patient admissions, discharges, and transfers are instant and can be easily discussed, drawn and noted upon, and then distributed via email, externally if required. With access to immediate digital information, the current status of beds and patients can be viewed, easily, and new information added as soon as changes happen, resulting in more simple patient management, a faster turn around, and a much more efficient process throughout the hospital wards.
Interactive technology is often also found throughout hospital floors and at nurses stations, often with advanced functionality or integration with medical devices and cameras, and are able to remotely display an array of vital clinical information for a specific patient. This fast access to a range of medical information greatly speeds up administrative tasks, whilst reducing the risk of error associated with handwritten scrawls, misplaced paperwork and the late exchange of information.
Training can be improved too; medical students and staff are using interactive whiteboards to learn core clinical skills, and are realising the same benefits many schools, colleges, and universities have realised since their uptake and use has exploded over the last 15 years. By providing interactive, collaborative technology, extensive training is far less complicated and much more engaging. One system can be used for all classroom preparation, and students can be actively involved, followed by the teacher simply being able to save annotations and notes, and email them out to all students at an instant.
“If you want to have a case conference regarding a patient, you can pull up X-rays or the patients electronic medical record, and the Smart Board allows you to annotate and create a discussion that can be shared with other doctors, residents or students participating in the conference.”
Collaborative interactive technologies also enables the sharing of information between distant hospitals, without the need to travel. Solutions such as SMART Bridgit provides a secure platform for inter-hospital remote collaboration, ensuring NHS Trusts can hold Multidisciplinary Team Meetings (MDT) on important cases and discuss and collaborate on high quality data and information without the cost and time associated with in-person meetings. See our project with NHS Royal Brompton.
Paired with professional Video Conferencing, such as VideoCentric’s recent project with NHS Brighton, clinicians, surgeons, radiologists, pathologists and other MDT meeting attendees can discuss patient health & current conditions, face-to-face, whilst sharing notes and decisions through SMART technology.
Plus, the integration of SMART Bridgit remote collaboration technology, interactive displays and video conferencing solutions means residents, practitioners, physicians and students can connect with, and learn, from specialists and surgeons wherever they are located around the world. This instantaneous access to remote healthcare specialists can save lives.
Miscommunication during patient case management leads to far higher rates of hospital re-admission. In fact, healthcare practitioners recognise that hospital re-admission can be reduced by 10% just through better patient case management.
Too, the importance of visual information cannot be forgotten. Where a typical dry erase whiteboard can be used for written information, and at best, hand-drawn sketches, doodles and symbols, accessible media via an electronic whiteboard can range from the use of text and pictures to the use of HD photographs, animation and video. Visual information is proven to be far easier and faster to process by the human brain, in fact visuals are processed 60,000 times faster than text.
Through visual, engaging and interactive technologies, more effective collaboration takes place, resulting in far more effective case management, faster processing of information and tasks are far less erroneous.
Whether using technology for ward management, patient conferences, physician meetings, MDT sessions, presentations or training, or integrating solutions with patient EMR’s, medical information systems, video conferencing and clinical devices, health centres, hospitals and medical establishments around the UK and the globe are now implementing modern technology solutions aimed at improving the communication between patients, clinicians and care providers, which in turn aims to enhance safety, efficiency and the quality of care.
Are you a nurse, doctor or clinician that uses interactive whiteboards in your hospital? Are you a trainer who has used interactive technology to train students around the world? Or are you implementing technology into your hospital and are looking for ways in which to make the most of your investment? We’d love to hear your stories, comments and thoughts!
Visit our SMART Solutions page for more information about the VideoCentric & SMART partnership, and to see a number of products within the SMART Technology range. Contact us today to discuss your needs and find out about our other projects taking place in NHS trusts across the UK.
The manufacturing sector is one of the most diverse industries in the UK, comprising a wide range of different activities, organisations and technologies. Including aerospace, pharmaceutical, electronics, textiles, food & drink and automotive, the UK manufacturing sector is thought to account for 11% of the whole UK economy, and employs approximately 2.6 million people.
The UK manufacturing industry faces numerous challenges in todays marketplace, including dealing with growing globally, managing cost pressures, improving operational efficiency and continuously adapting to ever changing customer needs. Many manufacturers face the ongoing challenge of how to ensure effective collaboration between themselves, their supply chain & their customer base, many of which may be globally located, whilst others are in constant need to ensure product development life cycles are kept to tight deadlines without having a detrimental effect on quality.
Manufacturers are also becoming increasingly concerned about their top line, due to global expansion increasing faster than the purchasing marketplace resulting in much more aggressive global competition.
With these challenges and concerns in mind, manufacturing companies are now seeing the great benefits of implementing a modern communication solution, such as video conferencing or a Unified Communications solution into their workforce, that enables much quicker decision making, lower costs associated with global supply chains, and the ability to be much more flexible, removing many of the barriers to effective international manufacturing trade.
So what type of solutions are being put in place, where, and how are the manufacturers really benefitting? Let’s take a look at a couple of examples.
Toshiba TEC, part of leading Leading IT systems, electronic components, lighting & appliance corporation Toshiba, is a specialised supplier of IT information systems for the retail sector, supplying cash registers, barcode printers & RFID systems worldwide. Headquartered in Brussels, Toshiba TEC has operational branches across Europe, and regularly interacts with Toshibas main headquarters located in Tokyo, Japan.
To keep project teams in Europe connected to counterparts in Japan, Toshiba TEC uses a selection of Lifesize Video Conferencing Endpoints in key locations across Europe, with a multipoint bridge that allows up to 6 international locations to join a conference simultaneously.
Toshiba has critically analysed their expenditure and return on investment for this video conferencing deployment, and recognises a hugely significant reduction in international travel – almost 70% less flights are now made between office locations. In general, the solution is being used for management meetings at European levels and for audits with accountants, though have now begun using the systems for the introduction of new products with training.
Robberechts, Information Systems and Infrastructure Manager at Toshiba TEC commented,
“Previously, our technicians used to travel to all European offices to provide technical updates and trainings. Now our trainings are conducted through the video conferencing systems. The quality of the cameras is perfectly right for transmitting high resolution images of our products and demonstrate them smoothly to remote locations. Our technicians used to repeat the trainings over and over again at every office, now we train in five countries at the same time, not only it saves on travel, but it saves an enormous amount of precious time. The time is now much better spent and trainings are much more productive. This doubles our return on investment.”
See the full Lifesize case study for Toshiba TEC on Lifesize’s website here.
SRG Apparel PLC is a global textile manufacturer, providing male & female fashion apparel to markets and high street retailers worldwide. Being based in the UK but with offices in China and
Bangladesh, whilst being part of the high speed fashion industry, organisations such as SRG depend on the immediacy of solutions such as Video Conferencing to easily connect different parts of the business together.
SRG has a very fast turnover from the initial design concept to prototype sampling, and they must keep on top of these tight deadlines set by their high profile retail customers.
SRG implemented a full suite of Polycom RealPresence group video systems within their worldwide offices and manufacturing locations in China and Bangladesh. They also use the Polycom RealPresence CloudAXIS suite to connect locations and bring in clients and customers without professional endpoints, securely and effectively.
By implementing these video solutions, SRG Apparel enable risks and garment issues to be identified much earlier in the supply chain and checks by customers and clients can be made on a much more regular basis. Prototypes no longer have to be shipped from location to location – the garment can be held up in front of a screen and the problem can be shown in realtime. The modifications and requirements are discussed and a fit session held immediately, saving many days and considerable amounts of money.
In addition, SRG uses video to keep in touch with worldwide market intelligence to ensure they are completely up to date with trends. With such visual products being discussed and shown, and the lack of understanding through audio only conversations due to language barriers and accents, these meetings could only previously be held via in person meetings.
The video conferencing solution has:
Ms. Shepherd, Design and Development executive at SRG Apparel PLC commented,
“Fashion passes through many hands before it’s embraced by the mass market. What’s most important to a globally dispersed company is being able to break down those distance barriers with collaborative solutions. It’s just clarity and nothing is lost in translation.Everyone can understand the visuals and it’s really transformed the way we work.”
You can see the full Polycom Case Study for SRG Apparel here.
There are a huge number of organisations in the manufacturing industry now utilising video conferencing and other video collaboration solutions to recognise many productivity, efficiency and cost benefits for their own organisations. Solutions from the likes of Cisco, Polycom and Lifesize are ensuring UK and global manufacturers can stay ahead of their competitors whilst greatly improving both the top and bottom line. We’d love to hear from you if you are using Video Conferencing across your team, and the benefits you have realised as an individual and as an organisation.
VideoCentric’s large customer base of manufacturers includes leading organisations such as Babcock, OCS, Bosch, Dyson and MAN, and have over 10 years’ experience of the communication challenges and business needs of organisations within this sector. Visit our Manufacturing Sector Solutions page, or Contact us today to find out more!
VideoCentric's award-winning maintenance service supports and protects your investment in visual communications. There are seven levels of maintenance offered by VideoCentric with various response times available to ensure optimal performance and maximise the return on your technology.